Money88 Terms & Conditions – Rules for Using Malaysia's Betting Platform

Welcome to money88, an online betting platform operated under a valid international licence. This Terms & Conditions document ("Terms") is a legally binding agreement between you ("Member") and money88 ("Platform"). By registering, logging in, or using any part of the platform money88, you confirm that you have read, understood and agree to be bound by all terms set out in this document, as well as the Privacy Policy, Responsible Gaming Policy and any game-specific guidelines in force from time to time.

If you do not agree with any part of these terms, please do not use the platform money88. If you have any questions about these terms, our customer support team is ready to assist via 24-hour live chat or by email at support@money88.life.

1Definitions & Interpretation

In these Terms & Conditions, the following words and expressions have the meanings set out below:

• "money88" or "Platform" — refers to the money88.life website, mobile application (if available) and all services operated under the money88 brand.
• "Member" or "you" — refers to any individual who has registered and holds an active account at money88.
• "Account" — refers to the personal account opened by a member to access money88 services.
• "Balance" — refers to the total funds in a member's account at any given time, including cash deposits and eligible bonus credits.
• "Bonus" — refers to any additional credits, cashback, rebates, or other incentives granted by money88 to members in accordance with the applicable promotional terms.
• "Rollover" — refers to the minimum wagering amount that must be completed before winnings derived from a bonus can be withdrawn.
• "Withdrawal" — refers to the process of transferring funds from a member's money88 account balance to their chosen payment method.
• "Responsible Gaming" — refers to the policies and tools provided by money88 to help members manage their gaming habits.

2Membership Eligibility

To register and use the platform money88, you must meet all of the following requirements without exception:

• At least 21 years old at the time of registration. This is an absolute requirement and cannot be waived.
• A valid Malaysian citizen or resident with an active Malaysian phone number.
• Having full legal capacity to enter into a binding agreement.
• Not currently on an active self-exclusion list at money88 or any affiliated platform.
• Not registering on behalf of another person or using a false identity.
• Not using illegally obtained funds for betting activities.

3Account Registration

Each individual is only permitted to hold one (1) active account at money88. Opening multiple accounts — whether in your own name or using someone else's details — is a serious violation that may result in the closure of all accounts involved and the forfeiture of all balances and winnings without prior notice.

All information you provide during registration must be accurate, complete and up to date. This includes your full name as per your identity card, an active Malaysian phone number, and your bank or eWallet details for withdrawal purposes. Providing false or misleading information may result in account suspension or closure.

You are solely responsible for keeping your password and account login details confidential. money88 will never request your password through any communication channel. Any activity that occurs in your account prior to reporting unauthorised access remains your responsibility.

Money88 reserves the right to request identity verification (Know Your Customer / KYC) at any time, particularly before processing withdrawals that exceed a certain threshold. Required documents may include a copy of your Malaysian Identity Card (MyKad) and proof of payment method.

4Deposits & Withdrawals

money88 supports the following deposit methods for Malaysian members:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (direct transfer)
• FPX — Maybank2u, CIMB Clicks and other major Malaysian banks

All deposits must come from a bank account or eWallet registered in your own name. Third-party deposits are not accepted and the funds will be returned after deducting any processing costs.

Withdrawals may only be made to the same payment method used for the deposit, or to a Malaysian bank account held in your own name. The minimum withdrawal limit is RM30. Standard withdrawals are processed within 5 to 15 minutes. Larger withdrawals requiring manual review may take up to 24 hours.

Winnings derived from bonuses may only be withdrawn once the applicable rollover requirement has been fully met. Rollover is calculated based on total qualifying wager volume — not net winnings. Please review the terms of each promotion for specific rollover details.

5Bonus & Promotions

All promotions and bonuses offered by money88 subject to the following conditions unless otherwise stated in the specific promotion's terms:

• Each member is entitled to claim each bonus once only, unless the promotion is stated as recurring (weekly, daily, etc.).
• Bonuses cannot be withdrawn as cash until the rollover requirement has been fully met.
• If a member requests a withdrawal before fulfilling the bonus rollover, money88 reserves the right to deduct the bonus amount (not the original deposit) from the withdrawn balance.
• Money88 reserves the right to cancel any credited bonus if there is evidence of system abuse, fraud, or any attempt to exploit promotions unfairly.
• Bonuses are limited to one active deposit bonus at a time unless otherwise stated.
• Automatic promotions such as weekly rebates and daily cashback are credited on a set schedule and require no manual claiming.

6General Game Rules

The following general rules apply to all game categories at money88:

All game results are final and cannot be changed once a round is completed. This includes Live Casino results confirmed via video recording, slots results generated by an audited RNG, and Sports Betting results based on official match outcomes.

If a technical disruption occurs during a game session, money88 will endeavour to resolve the situation fairly based on system records. In cases where the result cannot be verified, the relevant bet will be voided and funds returned to the member's balance.

The following activities are strictly prohibited and may result in account closure and forfeiture of balance:

• Use of automation software, bots or any tools that provide an unfair advantage.
• Exploiting software bugs or technical errors for personal gain.
• Betting strategies designed to manipulate the bonus system (such as hedge betting to meet rollover requirements).
• Collusion between members in multiplayer games.

7Sports Betting

This section contains additional rules specific to Sports Betting at money88:

Sports Betting results are determined based on officially recognised sports news sources and statistics. For EPL matches, Malaysia Super League, Malaysia Open badminton, MPL Malaysia esports, and other sports — the results applied are the final match results as confirmed by the relevant sports regulatory body.

Bets will be voided and stakes refunded in the following situations: a match is postponed or cancelled with no result, the official result is amended by the sports regulatory body after announcement, or a technical error occurs in the processing of the bet.

Money88 reserves the right to set maximum betting limits for any market, match or bet type at any time. These limits may vary depending on sport category, bet type and the member's VIP status.

All odds displayed are the odds that will be used to calculate payouts at the time the bet is accepted and confirmed. Any change in odds after a bet has been placed will not affect existing bets.

8Live Casino

The following additional rules apply to Live Casino use at money88:

• All outcomes in Live Casino games (Baccarat, Dragon Tiger, Roulette, Blackjack, and others) are final, as determined by the video recording of the respective live session.
• If a disconnection occurs during an active bet, the system will record the outcome of that round once the connection is restored. Any bets placed prior to the disruption remain valid.
• Players are required to conduct themselves respectfully in the live chat room. Abusive language, threats, or any form of inappropriate behaviour may result in suspension of access to the live casino tables.
• Betting limits for each Live Casino table are clearly displayed before a member joins. Members are responsible for reviewing and adhering to these limits.
• All Live Casino games are operated by internationally licensed providers including Evolution Gaming, Pragmatic Play, SA Gaming and Playtech — each independently audited for fairness and transparency.

9Account Security

You are solely responsible for maintaining the security of your account money88 your account. Mandatory security measures to follow:

• Use a strong and unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols, with a minimum length of 8 characters.
• Do not share your login credentials with anyone, including family members or friends.
• Log out of your account after each session, especially when using a shared device.
• Contact the money88 support team immediately if you suspect any unauthorised access to your account.
• Enable two-factor authentication (2FA) where available for an extra layer of security.

money88 shall not be held liable for any losses arising from a member's own negligence in maintaining the security of their account.

10Account Suspension & Closure

money88 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any terms set out in this document.
• Suspected fraud, money laundering, or any criminal activity.
• Providing false information during registration or KYC verification.
• Use of bots, automation software, or any method that provides an unfair advantage.
• Duplicate accounts or attempts to abuse the bonus system.
• Acting on instructions from the relevant authorities to do so.

You may close your account at any time by contacting the money88 support team. Prior to closure, any remaining cash balance (excluding bonus funds that have not met the rollover requirement) will be returned to you via your designated payment method within 5 business days.

11Responsible Gaming

money88 committed to responsible gaming and provides the following tools for all members:

• Daily/Weekly/Monthly Deposit Limit — Set a limit on how much you can deposit within a given period. This limit can be lowered immediately but requires 24–72 hours to increase.
• Loss Limit — Set a maximum amount you are willing to lose within a given period. Once the limit is reached, the platform will automatically pause your betting activity until the next period begins.
• Session Time Limits — Set how long you can play in a single session or per day. You will be notified when you are approaching your limit.
• Temporary Self-Exclusion — Freeze your account for a period of 1 week to 6 months. During this time, you will be unable to log in or make deposits.
• Permanent Self-Exclusion — Permanently close your account. This action cannot be undone.

If you feel that gambling is beginning to affect your life negatively, we encourage you to use the tools above and/or seek professional help. For more information, visit the Responsible Gaming us.

12Liability Limit

To the extent permitted by applicable law, money88 will not be liable for:

• Indirect, incidental or punitive losses arising from the use of this platform.
• Losses arising from service disruptions due to scheduled system maintenance, natural disasters, cyberattacks, or circumstances beyond money88's reasonable control.
• Losses arising from valid game outcomes, even where those outcomes are not in the member's favour.
• Losses arising from a member's own negligence in maintaining their account security.
• Currency exchange rate fluctuations or transfer fees charged by third-party payment service providers.

Money88's maximum liability to any member under any circumstances is limited to the total net deposits made by that member in the 30 days preceding the claim.

13Changes to These Terms

money88 reserves the right to update, amend or replace any part of these terms at any time. Where material changes occur, we will:

• Notifying members via email to the address registered on their account.
• Displaying a clear notice on the platform's main page for at least 7 days before the changes take effect.
• Updating the "Last Updated" date at the top of this document.

Your continued use of the money88 platform after the effective date of any changes constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw your balance before the effective date.

14Contact Us

If you have any questions, concerns or complaints regarding these Terms & Conditions or your use of the money88 in general, please reach out to us through the following channels:

• Live Chat — Available 24 hours a day, 7 days a week, directly within the platform. Response time is typically under 2 minutes.
• WhatsApp — For enquiries that require further discussion or document submission.
• Email — support@money88.life for issues requiring written documentation. Responded to within 24 hours.

Our support team is Bahasa Malaysia-proficient and understands the local Malaysian context. We are committed to resolving every enquiry fairly, transparently and in a timely manner.