Your privacy is more than a legal obligation for money88 — it is a moral responsibility we take seriously every day. This page sets out transparently how we collect, use, store, and protect the personal information of every member who entrusts us with their data.
Our Commitment
Your Data · Your Rights · Your Security
This is the concrete commitment we make to every member regarding how your data is managed.
All data transmitted between your device and money88's servers is protected by 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and Malaysia's leading banking institutions. No third party can intercept your information in transit.
Money88 has never and will never sell, rent, or transfer your personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset for us to trade.
Only money88 staff with a legitimate business need may access member personal data. All access is logged and audited. Staff who violate the data access policy will face serious disciplinary action.
Your data is retained only for as long as necessary for the stated purpose — and no longer. Once an account is closed, your personal data will be deleted or anonymised in accordance with the retention periods set out under applicable Malaysian law.
You have the full right to access, correct, transfer, or request the deletion of your personal data at any time. These requests will be processed within 14 business days by our data protection team.
Money88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the international ISO 27001 standard. We conduct regular compliance reviews to ensure this policy stays current with legislative changes.
Welcome to the Privacy Policy page money88. This document explains in detail how we — money88 (money88.life) — collects, uses, processes, stores, and protects your personal information when you register for and use our online betting platform. We are committed to safeguarding the privacy of every member who entrusts us with their personal information.
This Privacy Policy is enforced together with Terms & Conditions ours and should be read alongside those documents. By registering for or using the platform money88, you confirm that you have read, understood, and agreed to this Privacy Policy.
This Privacy Policy applies to all personal information collected by money88 via:
Money88 is the data controller for all personal information collected through the channels above. We are fully responsible for ensuring your data is processed in a lawful, fair, and transparent manner in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
money88 collects various types of personal information depending on how you interact with our platform. Below are the categories of data we collect:
money88 collects personal data through the following means:
You provide data directly when registering a new account, completing the KYC verification process, making a deposit or withdrawal, contacting our customer support team, completing a customer satisfaction survey, or signing up for promotional notifications.
System money88 automatically collects technical data when you access our platform. This includes browser data, IP address, session cookie data, and activity logs — all collected to ensure security, performance, and a better user experience.
In certain circumstances, we may receive information from legitimate third parties, including identity verification service providers (for KYC processes), payment service providers (Touch 'n Go, GrabPay, DuitNow, FPX, and others), and licensed game providers such as Evolution Gaming, Pragmatic Play, and SA Gaming for dispute resolution purposes.
money88 use your personal data only for the following legitimate purposes:
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Member account management and verification | Registration and identity data | Contract fulfilment |
| Processing of deposits and withdrawals | Financial data, transactions | Contract fulfilment |
| KYC verification and fraud prevention | Identity, transactions, technical | Legal obligations |
| Providing gaming services | Gaming activity, sessions | Contract fulfilment |
| Customer support and complaint resolution | Communication, activity | Legitimate interests |
| Promotion and bonus management | Transactions, gaming activity | Contract fulfilment |
| Usage analytics and product improvement | Technical, cookies (anonymised) | Legitimate interests |
| Regulatory and legal compliance | All categories | Legal obligations |
| Marketing communications (with consent) | Relationship, preferences | Your consent |
money88 does not sell, rent, or trade your personal data to any third party. We only share data in the following limited circumstances:
We share only the minimum data necessary with service providers who help us operate the platform. This includes:
Money88 may be required to disclose member personal data to Malaysian authorities when compelled by law, a valid court order, or a directive from a competent enforcement authority. In such situations, we will endeavour to notify you prior to the disclosure unless prohibited by law.
All third-party providers that receive money88 member data are required to sign data processing agreements ensuring they uphold the same high data protection standards we apply ourselves. They are strictly prohibited from using your data for any purpose beyond what is specified in those agreements.
money88 invests seriously in data security and implements multiple layers of protection to keep your personal information safe:
money88 retains your personal data only for as long as necessary for the stated purposes, or as required under Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Platform operational requirements |
| Financial transaction history | 7 years after account closure | Legal & tax requirements |
| KYC & identity verification records | 7 years after the relationship ends | Anti-money laundering requirements |
| Technical activity logs | 12 months | Security & Troubleshooting |
| Customer support communication records | 3 years | Dispute resolution |
| Marketing data (with consent) | Until consent is withdrawn | Your consent |
| Session cookie data | Until session ends or you log out | Technical functionality |
Once the retention period expires, data will be permanently deleted or anonymised so that it can no longer be linked to you as an individual. The deletion process is carried out securely in accordance with industry standards.
money88 uses cookies and similar tracking technologies to enhance the user experience and maintain platform security. Below are the types of cookies we use:
You can manage cookie settings through your web browser settings. However, blocking all cookies may affect certain functions on the platform. money88. For guidance on managing cookies in popular browsers (Chrome, Safari, Firefox, Edge), please refer to each browser's help documentation.
As a member money88 and as a data subject under Malaysia's PDPA, you have the following rights in relation to your personal data:
Malaysian law grants you these rights — and we honour every one of them
You have the right to request a copy of the personal data we hold about you. Requests are processed within 14 business days at no charge (up to twice per year).
If your data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings.
You may request the deletion of your personal data when it is no longer needed, subject to our legal obligations to retain certain records.
In certain circumstances, you may request that we temporarily pause the processing of your data — for example, when you are disputing the accuracy of that data.
You have the right to receive the personal data you provided to us in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time. Your request will be actioned immediately, no questions asked.
For processing that relies on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the functionality of your account.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
To exercise any of the rights above, please contact our data protection team:
View How to Contact Usmoney88 is a platform intended exclusively for adults aged 21 and above. We do not knowingly collect, process, or store the personal data of children or individuals under the age of 21.
All members are required to verify their age upon registration. If we have reason to suspect that a member is under 21 years of age, the account will be suspended immediately pending further verification. Any personal data collected from individuals confirmed to be under 21 will be deleted promptly upon identification.
If you believe that your child or someone under the age of 21 has registered an account with money88, please contact us immediately at support@money88.life for prompt action.
As a platform that partners with international-grade game and service providers, some of your personal data may be processed outside Malaysia. This occurs primarily when interacting with live casino providers such as Evolution Gaming (Latvia/Sweden), Pragmatic Play (Malta), or SA Gaming (Asia Pacific).
In all cases of international data transfers, money88 ensures that:
money88 reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or our business practices. When material changes occur, we will:
Continued use of the platform money88 after the effective date of changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the changes, you have the right to close your account before the effective date and request deletion of your data.
We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any questions or concerns, or wish to exercise any of your privacy rights, please contact our data protection team money88 through the following channels:
When submitting a privacy rights request, please provide the following details to help us process it promptly: your full name as registered, the phone number linked to your money88 account, the type of request (access, correction, deletion, etc.), and the specific details of your request.
If you are not satisfied with our response, you may lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Digital.
When people talk about online betting platforms, the conversation usually centres on bonuses, odds, and game selection. But there is one thing that matters just as much — arguably more than all of those — and that is trust. Trust begins with how a platform handles its members' personal information. money88 We understand this, which is why data protection is far more than just a box we tick on a legal compliance checklist.
When you register with money88, you are entrusting us with a range of personal information — your name, Malaysian phone number, bank account or eWallet details such as Touch 'n Go and GrabPay, and your gaming activity history. This is not trivial data. In the wrong hands, it could cause real harm to your life. We take that responsibility seriously.
One of the most important commitments money88 is that we never sell member data to third parties. This sets us apart from many other digital services where user data is effectively the "product" sold to advertisers or data brokers. At money88, our business model is to provide a quality betting platform — not to sell our members' personal information. This is a principle that will not change.
From a technical standpoint, money88 uses 256-bit SSL encryption for all communication between your device and our servers. This means that even if someone were to intercept the data traffic between you and our platform, they would only see encrypted data that is meaningless without the correct key. This same security technology is used by Maybank, CIMB, and other major Malaysian banks to protect online banking transactions.
We also want our members to understand the controls available to them. Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to know what data we hold about you, correct any inaccurate data, request deletion of your data under certain circumstances, and object to the processing of your data for marketing purposes. All such requests can be submitted to our support team money88 and will be processed within the specified timeframe.
Please also note that as a platform working with international live casino providers such as Evolution Gaming and SA Gaming, a minimal amount of session data is shared with these providers to enable gameplay. However, your personal identity data — including your full name, MyKad number, and Malaysian phone number — is not shared with these game providers. Only the technical session ID required to verify that you are a member of money88 that is legitimately required to be shared — nothing more.
For members who actively play on money88 — whether you play Baccarat, Dragon Tiger, slots, Sports Betting for EPL, Malaysia Super League, badminton, or lottery — your gaming activity history is used solely to manage your account, process the bonuses and rebates you are entitled to, and provide more accurate customer support when you need assistance. We do not use your gaming history to determine your eligibility for winnings — game outcomes are governed by the rules of the game itself, not by your profile history.
Ultimately, money88 believes that trust is built through consistent action over time. Every time we process your winnings promptly, every time we protect your information from security threats, every time we respect your privacy rights — we are building or reinforcing the trust that underpins the relationship between our platform and over 500,000 members across Malaysia. That is why this Privacy Policy is more than a document — it is a promise we fulfil every day.
Answers to the most frequently asked questions about privacy and data protection at money88
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy money88. Together, these three documents form a comprehensive framework governing the relationship between our platform and every registered member.
We are committed to updating this Privacy Policy whenever there are significant changes to how we manage data or when relevant legislative changes occur. Members will be given adequate notice of any updates.
Current version: 1 January 2026 · Questions? Contact us at support@money88.life or via 24/7 live chat within the platform.
Now you know how we protect your personal information — with 256-bit SSL encryption, no data selling, and full compliance with Malaysian law. Register now and claim a 100% deposit bonus up to RM500. Deposit via Touch 'n Go, GrabPay, DuitNow, or FPX — minimum RM20 only.
Also read other important documents governing the use of the money88 platform
The complete rules governing use of the money88 platform, covering accounts, deposits, withdrawals, and bonuses.
Read MoreSelf-control tools, deposit limits, self-exclusion, and support resources for members who need them.
Read MoreThe story behind money88 — our mission, vision, and journey from 2018 to 500,000+ members across Malaysia.
Read MoreAnswers to the most frequently asked questions about accounts, deposits, withdrawals, privacy, and games at money88.
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